Probably one of the most unregulated industries in America that could use the help of some entity to protect the technicians on the floor, the dealerships don't care about the well being of the technicians (cheap labor) and the manufacturers don't care as they are not their problem. I always thought about the technicians (being one) as being a milking cow on a dairy farm, you were kept in a stall, milked daily and relieved of duty when the milk ran out. It's a job that required both manual dexterity and mental thought at the same time, non-stop.